Effective Date: 2nd of September 2025

Good Chat Comedy Club Pty Ltd (ABN [Insert ABN]), registered in Queensland, Australia (“we”, “our”, “us”), is committed to protecting the privacy of our patrons and visitors. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Definitions

“Personal Information” means information about an identified individual, or an individual who is reasonably identifiable, as defined under the Privacy Act 1988 (Cth).

“Sensitive Information” means information such as health data, racial or ethnic origin, political opinions, religious beliefs, or sexual orientation. We do not seek to collect sensitive information unless it is expressly required for compliance with the law or your explicit consent is provided.

2. Information We Collect

• Contact Information – name, phone number, email address (via forms, subscriptions, and inquiries).
• Ticketing Data – provided when purchasing tickets via third-party platforms such as Eventbrite.
• Marketing and Loyalty Data – information voluntarily provided through newsletters, competitions, loyalty programs, and surveys.
• Technical Data – IP address, device/browser information, site usage data (via cookies, Google Analytics, and tracking pixels).

3. Purpose of Collection

We collect and use personal information only where it is reasonably necessary for our business functions, including:

• Facilitating event ticketing and administration;
• Communicating event details, promotions, and updates;
• Administering loyalty and membership programs;
• Performing internal analysis to improve services;
• Complying with legal obligations.

4. Disclosure of Information

We may disclose your personal information to:

• Service Providers – Eventbrite (ticketing), payment processors, IT and hosting providers.
• Analytics & Marketing Partners – Google Analytics, Google Tag Manager, Facebook, Instagram, and other social media advertising platforms.
• Venue Partners – Caxton Street Brewing Co., for operational purposes.
• Regulators & Authorities – where required by law or for enforcement of legal rights.

We do not sell, rent, or trade personal information. Once transferred to a third party, your information is governed by their respective privacy policies.

5. Cookies and Tracking

Our website uses cookies and similar technologies to:

• Enhance site functionality;
• Measure audience engagement;
• Deliver targeted advertisements.

By using our website, you consent to the use of cookies. You may disable cookies through your browser settings, though this may affect site performance.

6. Data Storage and Security

We take reasonable steps to protect your personal information against loss, misuse, unauthorized access, modification, and disclosure. These measures include:

• SSL encryption for data transmissions;
• Web Application Firewall (WAF) protection;
• Restricted access to personal information by authorized staff only.

While we implement industry-standard safeguards, we cannot guarantee absolute security of data transmitted over the internet. You acknowledge and accept this inherent risk.

7. Data Retention

We retain personal information only for as long as it is reasonably required for the purposes stated in this policy, or as required by law. When information is no longer needed, it is securely deleted or anonymized.

8. Your Rights

Under the Privacy Act 1988 (Cth), you have the right to:

• Access personal information we hold about you;
• Request correction of inaccurate information;
• Request deletion of your personal information;
• Opt out of receiving marketing communications.

Requests should be submitted using the contact details below.

9. Children and Age Restrictions

We do not knowingly collect personal information from children under 15. Entry to events is subject to age restrictions, and where applicable, underage patrons must be accompanied by a parent or guardian.

10. International Transfers

Some of our third-party service providers (such as Eventbrite, Google, and Meta Platforms) may store or process your data outside Australia. By engaging with our services, you acknowledge that your data may be transferred internationally and subject to overseas privacy regimes.

11. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in legal requirements, technology, or business practices. Updates will be posted on this page with a revised effective date. Continued use of our website and services constitutes acceptance of the updated policy.

12. Complaints and Contact

If you have questions, requests, or complaints regarding this Privacy Policy, please contact us via our contact page.